Maintenance and parts – rapid, reliable and trustworthy
After sales support is important to us because you are. We promote the products’ versatility and advantages of full utilisation which is reflected in our commitment to customer back-up to make down-time disappear.
We have a dedicated 24/7 operation to maintenance response and pledge to dispatch one of our engineers within 2 hours in most cases of reporting a fault. Whereas other companies promise support and fail to deliver, it’s at the core of what we want to deliver for you as a business. After all, it’s all about going that extra mile with Multihog.
Because we are the sole UK distributor of Multihog products our employees are experts in the machine and take pride in their craft so you know you’re in safe hands you can trust.
We put an effort into parts and employ a same day-sourcing policy so you can be rest assured to receive items on time. With the nearby factory in Ireland urgent delivery is easily ensured.
Being there to support you
Even out in the field we are here to help. As well as offering a range of accredited training programmes we also work with you beyond this to allow for operator familiarisation, which helps to make your life easier and ultimately increase performance for effective and valued efficiency.
"Quite often, once you have signed the deal and paid the money you hear very little from the suppliers, whereas the Multihog team have been refreshingly proactive and helpful"
Peter Wells, Highways Asset Manager, Nottingham City Council