MultEvo Ltd / The Multihog multi-purpose utility vehicle can be used all year round for highway, winter, street cleaning, horticultural maintenance tasks
(+44) 01254 703212


Woase front




Daren Quinn, Event Director:

Winter Operations are becoming an increasingly important aspect of airport management. That is why, on the 29th-30th April 2013, at the London Heathrow Marriott Hotel, Multihog UK Limited will be joining Airport Focus International and London Heathrow Airport who will be hosting an international conference that will provide a forum for discussion on the subject.

Between Airport Focus International and Heathrow Airport they have attracted speakers from all over the European continent and the US to share their experience and knowledge of dealing with unforeseen weather events. Sharing this type of knowledge is becoming increasingly important because more and more airports are discovering they now need to invest heavily in this side of the aviation business. Heavy snow in London is a relatively rare event but Heathrow Airport now has a comprehensive plan in place to deal with it. It has also invested heavily in equipment which included 6 Multihog MH90’s with snow clearing equipment not to mention additional staff to perform that role.

Airports compete commercially but they are also inter-dependent in the broadest sense of the word acting as connection points for planes and air travellers who circle the globe. But in the longer term a gridlock is contagious. That’s why knowledge and expertise must be shared.”

Neil Pritchard, Airside Strategy and Development, Heathrow Airport said “Following the severe weather that affected London in December 2010, Heathrow Airport has invested more than £36 million to improve its winter operations capabilities. The determination of ‘Heathrow’s Board’ to continually improve airport operations was demonstrated by significant financial investment. The money has funded the development and continual review of the Winter Ops plan, additional equipment to enable the plan, people by partnering with an organisation to resource it and specialist training to ensure everyone is mission ready.

This investment is ongoing and we are looking to continually improve the airport’s response to severe weather events. We continue to work with airlines, handlers, Air Traffic Service provider and the Regulator – to improve our resilience, protocols and procedures.

Although Heathrow has already invested heavily in snow clearing equipment since 2010 there is an ongoing progress review for winter operations. For example, part of the review process that has taken place with airlines, air traffic service providers and the CAA identified some additional winter operations procedures and some additional equipment that would be needed to carry that out. We continue to challenge ourselves to deliver against the recommendations from the independent winter review of the 2010 event – the Begg Report. We are currently working developing proposals with the community to deliver improved aircraft de-icing facilities and processes.

Working collaboratively with our community of airlines to a shared strategy has been key in all areas – snow planning and removal, aircraft de-icing and passenger welfare – as it should be in the development of any strategic plan or master plan.

Sharing knowledge of winter operations with other airports is crucial for airport operations managers. With each airport operating as best it can helps airlines to deliver their schedule and maintain the overall network. Heathrow already works closely with several airports including Amsterdam’s Schiphol Airport because climatically we are very similar and have similar challenges as a hub airport. I am not claiming we are the best in Europe at winter operations but we have invested very heavily in this area and people are interested to see for themselves how we have approached it.

This conference will provide a great opportunity for us all to share our knowledge and experience with our European colleagues so ultimately we can all consistently deliver for our passengers.”



Monday 29th April 2013

09:00 Welcome

• Gary Mason, Editor, Airport Focus International


• Nicolas Villen, Chief Executive, Ferrovial Aeropuertos & Board Member, BAA

• Neil Pritchard, Airside Strategy & Development, Heathrow Airport

10:00 Snow planning

How do airports ensure snow is removed in an organised, logical way? Timelines, ploughing guidelines and techniques, contact information, procedures for closing runways, and staff assignments all need to be considered. The plan should also be specific to Aviation Regulations, and include lines of communication, equipment availability, airline schedules, friction testing, and reviewing safety procedures.

• Session Chairman; Gretchen Haskins, Group Director, Safety Regulation, UKCAA

Guest speakers include:

• Lisa Gahm, Assistant Chief of Airport Operations, Denver International Airport.

• Joerg Simon, Airside Operations Director, Munich Airport

• Nic Nilsen, Managing Director, OSLO Airport

• Abigail Barbour, Aviation Account Manager, The UK Met Office

Panel Debate

Delegates have the opportunity to discuss all the issues with the speakers from morning session.

12.00 Lunch & Exhibition

13:00 Fluids, Products & Recycling

Aircraft de-icing is the crucial process of removing frost, ice or snow from the surface of the aircraft and is usually followed by anti-icing, the process of preventing further build-up for a limited holdover time. This session will look at current de-icing Practices, and explore the future of de-icing technology such as infrared de-icing systems and tempered steam technology. Of course the environment is a key consideration and speakers will discuss solutions around ADF collection and containment, and the latest regulations that must be adhered to.

• Session chairman; Gretchen Haskins, Group Director, Safety Regulation, UK CAA

Guest Speakers include:

• Michael Chaput, President, De-icing Innovations

• Kelvin Williamson, Chairman, SAE G12 Deicing Facilities Committee

Panel Debate

Delegates have the opportunity to discuss all the issues with the session speakers and suppliers.

15:00 Coffee & Exhibition

15:30 Safety & Regulations

It is the responsibility of an airport operator to ensure that when the airport is available for use, the movement area remains safe for the operation of aircraft at all times. Airports make every effort, within the limits of manpower and equipment available, to keep runways clear of snow, slush and its associated water, but circumstances arise when complete clearance cannot be sustained, making continued operation significantly risky. The European Aviation Safety Agency (EASA) was set up to promote the highest common standards of safety and environmental protection in civil aviation. It is intended to be the centerpiece of a new cost-efficient regulatory system in Europe and a reliable partner for equivalent authorities throughout the world.

• Session chairman; Gretchen Haskins, Group Director, Safety Regulation, UK CAA

Guest speakers include:

• Kirsten Riensema, Head of Aerodrome Standards Division, UKCAA

• Gernot Kessler, Airport Section Manager, EASA (European Aviation Safety Agency)

• Tzvetomir Blajev, Coordinator Safety Improvement, Level Bust Safety Improvements, Chairman Safety Improvement Sub-group (SISG), Eurocontrol

Panel Debate

Delegates have the opportunity to discuss all the issues with the session speakers and suppliers.

17:30 Day One Close

19:30 Conference dinner with special after dinner speaker

Tuesday 30th April 2013

09:00 Welcome

• Richard Piper, Contributing Editor, Airport Focus International

09:10 Ground Handling / GSE

This session explores the importance of well organised and coordinated ground handling operations during periods of unexpected inclement weather. We will look at both the airport and the airline perspective to give a rounded overview of this critical area.

• Session chairman; Thomas Torsten-Meyer, past Vice President, Airport Operations, Munich Airport

Guest speakers include:

• Susan Gardner, Airport Safety & Operations, FAA

• Kuldeep Nothey, Head of Ground Services, British Airways

• Christopher Strand , Managing Director, Apron Supervision, Fraport, Frankfurt Airport

• Romy Wilczek, Managing Director, Apron Control, Fraport, Frankfurt Airport

Panel Debate

Delegates have the opportunity to discuss all the issues with the session speakers and suppliers.

11:15 Transfer to Airside Exhibition

12:00 Airside Exhibition including lunch

The Assessment of Surface Friction Characteristics Forum

Guest speakers include:

• Christopher Farnaby, Head of Operations, Aerodrome Standards Department, UKCAA Safety Regulation Group Susan Gardner, Airport Safety & Operations, FAA

• Armann Norheim, Head of Friction Task Force, ICAO

16:00 Conference close


Tzvetomir Blajev

Tzvetomir is the Coordinator of Operational Safety for EUROCONTROL Network Manager. He started his career as an Air Traffic Controller and holds an engineering degree in aeronautics. He is a Fellow, member of the Board of Governors and Chair of the European Advisory Committee of the Flight Safety Foundation.


Gretchen Haskins

Gretchen is an internationally recognised expert in human factors, and respected throughout the industry for her knowledge and leadership of safety performance improvement. She recently joined the Board of the UK Civil Aviation Authority as Group Director of the Safety Regulation Group.

Prior to joining the CAA, Gretchen was the Director of Safety at NATS, where she championed and gave focus to those activities that provide front line operational safety benefit. She also worked to increase partnership within the global aviation safety community and was chair of the CANSO Safety Steering Group.

Previously, she worked in nuclear certification and safety of intercontinental ballistic missiles, joint airworthiness trials for military aircraft, design and development of defence systems, and as an expert advisor to NATO on human performance and safety critical systems.

Gretchen has a strong aviation background, having served in the US Air Force, flown jet and piston aircraft, and led a multi-national team of test pilots and aircraft designers through the development and execution of a new approach to operational performance and safety certification.


Gernot Kessler

Gernot Kessler is a native of Germany and holds a Master’s degree in aeronautical engineering and a Commercial Pilots License. After several managerial positions in the field of airworthiness in the German Air Force and NATO, he graduated from the General Staff Academy in 2000.

Changing career into civil aviation, Gernot became Head of the NAA of a German State. Later he was Head of the aviation section in the Ministry of Transport until 2007. Subsequently, he joined the European Commission as an aviation expert, contributing to regulatory developments. Since November 2010, Gernot has lead the EASA Aerodromes team, developing airport safety rules.


Nic Nilsen

Nic. Nilsen was born in 1946. He started his career with OSL in November 1995 and was responsible for the Fornebu move and for the start-up of the new main airport in Norway. He is chairman of OSL’s subsidiary Oslo Lufthavn Eiendom AS (OSLE).


Armann Norheim

Armann Norheim is an Engineer and consultant and a Norwegian native. He has over 20 years of experience in management of airports, with special focus on pavement surface conditions and reporting.

Over this period he has worked for the governmental Norwegian airport owner Avinor and at an arctic research station at Svalbard. He was the driving force behind establishing and running a purpose built test track for evaluation of surface characteristics of asphalt surfaces and involved measuring techniques. In addition, he was the driving force behind establishing the logic and training material of a fully automated real time runway state reporting system in use at Norwegian airports.

Since 2008 he has been the leader of the ICAO Friction Task Force (FTF), which is tasked with the review of ICAO documentation and proposes changes to ICAO Standards, Recommendations and guidance material.


Neil Pritchard

Neil Pritchard is an Aviation professional with 7 years’ experience at the world’s busiest International airport – Heathrow.

Neil currently leads Strategy and Development for Airside at Heathrow and is driving the optimizations that are required in Airspace, Surface Movement and Turnaround with safety, efficiency and punctuality to meet the 25-year Master Plan.

Prior to this role, Neil was Head of Airside during 2011, delivering the Airside response and plan as part the £32m Winter Resilience program at Heathrow. The key function of this role was the accountability for Airside Operations, including Airside Safety Department and Airfield Asset, Maintenance & Facilities. Neil succeeded in this role from Operations Manager for Airside.

Neil has also spent 2 ½ years as an Airport Duty Manager, leading and coordinating the daily operations at Heathrow – terminals, security, baggage, airfield, engineering and landside. During this time, he lead Heathrow’s response for many incidents including the BA038 Aircraft accident.

Neil Joined Heathrow as Manager of Terminal 1 in 2006 from a career in the food retail industry


Kirsten Riensema

A member of the CAA Safety Regulation Group Leadership Team, Kirsten’s immediate responsibilities cover the safety regulation and oversight of UK licensed aerodromes and UK air traffic services.

Kirsten has held a range of CAA management and policy posts, has engaged extensively with EASA on the development of the Aerodrome Implementing Rules and is a member of the EASA Aerodrome High Level Group. Currently she is also the ICAO Aerodromes Panel Representative. She was the chair of the CAA’s Ground Handling Operations Safety Team (GHOST), one of the CAA’s significant 7 safety risks, and remains a sponsor of this. She is working with her team to enhance the way in which safety oversight is provided in the UK to aerodromes and ATM, as well as influencing EASA and ICAO rules to be more risk and outcome focused.

A holder of a BSc in aviation management from Embry-Riddle Aeronautical University, Kirsten is also a chartered member of the Institute of Occupational Safety and health (MIOSH).


Joerg Simon

After professional training as an ATC controller, Joerg moved to the Airport Operations Department of Munich Airport International. He has been working in this field for more than 20 years – the last three years as head of this department.

Furthermore, he is a member of the ICAO Friction Task Force, representing Germany in this group, as well as representing Munich Airport in the Technical and Operational Safety Committee of ACI Europe.


Nicolás Villén

Born in 1949, Nicolás Villén is an Industrial Engineer (Escuela Técnica Superior de Ingenieros de Madrid) and holds a Master of Science from the University of Florida and MBA from Columbia University. He was Chief Financial Officer of Grupo Ferrovial from 1993-2009. Prior to this he has held positions, including Director and Managing Director of Midland Montagu, as well as CEO and International Vice President of Smith Kline & French. In October 2009 he was named CEO of Ferrovial Aeropuertos.

The above information was taken from

18th April 2013, 16:59
© 2018 MultEvo Ltd
  • RSTA
  • QMS
BRICK | instant websites

© 2014 – 2018 MultEvo Ltd. All rights reserved.
Page updated 19th Apr 2013, 15:32
Web design by Brick technology Ltd.